News Blog


Two Million Apprentices – Realistic or Unattainable?

Tuesday, 23 October 2012
By: Martha

When flicking through national newspapers I notice that apprenticeships are taking up lots of column inches.  They're certainly newsworthy considering apprenticeships were key in proposals for educational reform during the recent political conferences. Having secured an important role as a successful education pathway, it is vital that apprenticeships build on this success. But, in an increasingly competitive climate, how will this be achieved?


Higher Apprenticeships Take Talent to New Heights

Tuesday, 02 October 2012
By: Natalie

The best businesses have the best people working in them. But in times of economic hardship, recruitment or development may not be a high priority for employers. So if you want to retain talent, why not produce it? We believe higher apprenticeships can address the demand for higher level skills and extend an employer’s reach to new pools of talent. We develop apprenticeships and standards with employers and have one of the largest remits of any standards-setting body or Sector Skills Council, representing approximately 10 million UK employees.

Skills CFA

REC Joins our Partnership to Develop Recruitment Apprenticeship

Monday, 17 September 2012
By: Skills CFA

The recruitment industry professional body, Recruitment and Employment Confederation (REC), joined our partnership today to pave the way for the first advanced and high level apprenticeships in recruitment.


Does customer service click with social media?

Wednesday, 12 September 2012
By: Daniel

Social media is one of today’s biggest phenomena and in a recent poll on our website, 48% of respondents said it had an impact on customer service in their organisation. Has social media changed the customer experience and, if so, does it affect customer service skills?

Skills CFA

Launch of new Higher Apprenticeship in HR Management

Thursday, 06 September 2012
By: Skills CFA

A new career path, the Higher Apprenticeship in HR Management, was launched this week to give aspiring HR professionals wider access to a high level profession.

We developed the higher apprenticeship in partnership with the world's largest Chartered HR and development professional body, Chartered Institute of Personnel and Development, to address the great demand from employers for high level skills in HR.