March 2015


Customer Service feedback Survey

(Training provider Survey only)

Skills CFA would like to hear your views and opinions on our Customer Service and things that you would like to see us doing.

We have created a short survey which asks some questions relating to Skills CFA customer service and product offer. The survey should only take around five minutes and we would really like to hear your views on these things.

Customer Service feedback survey

If you have any questions please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call Dan Forbes on 020 7091 9620


Issuing of the Communication Support and Interpreting & Translation frameworks

Skills CFA in partnership with Agored Cymru have developed two new language apprenticeships in Wales, Apprenticeship in Communication Support and the Higher Apprenticeship in Interpreting and Translation, the new frameworks were issued early March.

Communication Support: The aim of the Level 3 Communication Support Apprenticeship is to provide all different types of educational establishments operating in Wales with a high-quality, nationally-recognised programme which will attract new talent into the sector and allow them to gain the skills and knowledge to enable them to practice as a communication support worker.

Communication Support Workers are multi-skilled, adaptable professionals able to change role to suit an individual D/deaf learner’s shifting requirements. In general the role of CSWs is to help D/deaf people to communicate in a range of environments, including schools, colleges, universities and adult education centres.

For more information about the Level 3 Apprenticeship in Communication Support please click here.

Interpreting and Translation: This apprenticeship has two pathways, either Interpreting or Translation. The role of interpreters is to translate oral communications from one language to another, including sign language. The focus of translators is on the translation of written communications in terms of the conversion from the source language to the target language.

The two separate pathways within the Level 4 Apprenticeship in Interpreting and Translation are to provide learners with an opportunity to develop their practice as a trainee interpreter or translator in order to be able to go on to a career in their chosen discipline and be able to progress to qualifications that will enable them to gain professional status. The Apprenticeship has been designed for those in Trainee roles; candidates for this apprenticeship will require language skills in both the source and target languages and may have experience of interpreting or translation based activities. The apprenticeship may be ideal for those who wish to seek recognition of these skills through an apprenticeship qualification.

For further information about the Level 4 Higher Apprenticeship in Interpreting and Translation please click here.

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Modifications to the SASE

Modifications have now been agreed for the SASE with an implementation date of 6th April 2015.

The modification means that the “5 year rule” that currently applies to the validity of GCSEs/Key Skills qualifications in English, Maths and ICT (where applicable) has now been removed.

It also brings iGCSEs and A/AS Level qualifications back into scope as previously they had to have been achieved before September 2012. This is no longer the case.

The updated version of the SASE and guidance documents can be found here.

The new modifications will only affect and apply to all new apprenticeships starts on or after 6th April 2015.

Please refer to the acecerts.co.uk website to find the current and latest versions of the Transferable Skills guidance.


Removal of the ACE Declaration Form

On the 17th February FISSS issued a statement about their intention to phase out the Apprentice Declaration & Authorisation Form.

Over the last few months, we have been looking at options for removing the need for the ACE Declaration Form to be completed and uploaded to ACE as part of every Apprenticeship Certification claim. We have been in discussions with colleagues in government to ensure that whatever solution is implemented complies with all the necessary legislative requirements.

We have now agreed a new process and this is currently being developed within ACE, ready for a launch in early April (actual date TBC).

To find out more about the process please click here.


National Apprenticeship Week

National Apprenticeship Week 2015 this year is took place on 9th – 13th March with events being held nationwide.

Skills CFA attended a number of conferences this week and have seen many great events taking place across England Wales. The purpose of National Apprenticeship Week is to firstly celebrate the huge success of apprenticeships and secondly to attract businesses to hire apprentices.

Politically, the overall message from the week was that there is cross-party support for apprenticeships and a shared wish for them to continue to grow. A lot of ideas have been thrown into the air by different parties; this will no doubt lead to a period of uncertainty around funding and future apprenticeship frameworks until after the general election, so there may be some unnerving months ahead.



The Instructus Group including Skills CFA, CQM and the Institute of Paralegals (IoP) feature in the commemorative publication CBI: 50 Years of Business Innovation.

The CBI is the UK's premier business lobbying organisation, providing a voice for employers at a national and international level for 50 years.

Skills CFA as part of the Instructus Group is proud to have participated in the celebrating this inspiring organisation’s 50th anniversary.

To find out more about the CBI 50th anniversary celebrations click here


Event: Experiential Learning in Translator Education - A Hands-On Workshop led by Dr Don Kiraly*

*Senior Lecturer at the School of Translation, Linguistics and Cultural Studies of the University of Mainz, Germany

When? Weds May 13th 2015 - from 10.30am to 4.00pm for those with early trains to catch; discussion will continue till 5.30. Registration and coffee from 9.30am.

Where? University College, London WC1E (details on registration)

Cost: £60 / 80 euros to include lunch and refreshments.

How to register: e-mail Sian Warr at This email address is being protected from spambots. You need JavaScript enabled to view it. or click here to book online

This workshop will provide an opportunity for both new and experienced translation teachers to work collaboratively on improving their teaching practice. They will gain a good understanding of the social-constructivist approach. Graduates working on dissertations or theses in the area of translator education will also find the workshop valuable.

Participants will discuss the principles underlying Don Kiraly's teaching approach and the innovations he has incorporated since the publication in 2000 of A Social Constructivist Approach to Translator Education. Participants are encouraged to bring their own teaching materials, lesson plans and departmental curricula with the objective of reviewing and improving them.

Translator education institutions across Europe increasingly incorporate collaborative learning activities and both simulated and authentic project work within their curricula and course offerings. Translation teachers are moving from a conventional, transmissionist approach, with students being largely passive in class, towards far greater interaction. Real translation projects within the curriculum can help students move towards professionalism well before they leave the ivory tower.

A recent component of Don's social-constructivist approach is the incorporation of accredited work placements into translator education curricula. One part of the workshop will be devoted to an exploration of this workplace-linked curriculum development model.

While Vygotskian social constructivism is still a cornerstone of this approach, Don has found additional inspiration in complexity theory, which he has now incorporated throughout his entire teaching approach including the curriculum model.

The workshop will comprise a healthy balance of theory and practice. Significant time will be devoted to working on participants’ own materials, questions and concerns.

This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

If you have any further questions, please do not hesitate to contact us.


Meet the Team

What’s your name?

What do you do here at Skills CFA?
Predominantly Certification & Registration, I check the evidence uploaded on ACE to make sure the learner has met all the requirements (NVQ, technical, functional skills etc.) in order to be issued the final apprenticeship certificate.

So, how long have you worked at Skills CFA?
Eight months

And what’s your favourite part of your job?
Annoying Prakash! But in all seriousness my favourite part is the people

If you were stranded on an island, with an MP3 player with a limit of three songs, what songs would you choose to have?
The End – The Doors – because it is long and one of the first classic rock songs I remember hearing
Eleanor Rigby- The Beatles – because The Beatles One album I stole from my Dad and it was my favourite song, and because they used a string quartet
Love Will Tear Us Apart- Joy Division – because it used that song in the first play I directed (final project Grade 12)

Would you rather lose your sense of smell or access to the internet?
Sense of smell, totally! Internet for Life

What’s your favourite cuisine and why?
French, perhaps the because of the wine!

If you could speak one other language, what language would it be and why?
German, because I wanted to ever since I watched Inglorious Basterds and wanted to watch it without subtitles

Tell us something interesting about yourself.
I’m part unicorn, I don’t know…um let’s see, I’ve been to about 200 concerts, honestly


Articles we’ve been tweeting about!

  • Will Tory youth unemployment plans increase the number of apprentices or just boost community work figures? Read more here

  • Modern apprenticeships 'on target' in Scotland. Read more here

  • Over-50s urged to consider apprenticeships. Read more here

  • Flashmob launches ‘The Greater Together’ apprenticeship project in Leeds. Read more here

  • The Telegraph’s Top 40 richest former apprentices. Read more here



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